Public Sector - User Stories

User Stories from around the world (UK, USA, Japan, Ireland, Australia, New Zealand, Sweden & Singapore) and in many sectors (Financial Services, Manufacturing, Media, Retail, Energy & Government) where our products and services have successfully been used to develop and deploy mission critical knowledge-based systems. Many of these have since appeared in the press.

South Hams District Council - England

The Devon council describe their online Expert Planning System developed using Knowledge Builder.

Department of Industry and Fisheries, Tasmania

Threatened Fauna Adviser for forestry companies and contractors.

Work and Income New Zealand

WINZ is the New Zealand Social Welfare Department, where 3000 staff use an XpertRule® Expert Calculator to deal with questions of eligibility, allowances and benefit amounts.

Department of Industry and Fisheries, Tasmania

The Tasmanian Government uses expert systems to assist the delivery of information to farmers.

Health Benefits

The New Zealand Government's Health Ministry has gone live with a new computer system using XpertRule® as a "rules engine", designed to ensure all claims can be lodged online and processed automatically as they are received.

VAT in Sweden

A Swedish VAT (Value Added Tax) tax advisor and training system.

Australian Taxation Office

The Project Manager for Expert Systems at the Australian Taxation Office explains how they are using XpertRule® to develop an Expert Taxation System

Australian Taxation Office

The Project Manager for Expert Systems at the Australian Taxation Office explains how they are using XpertRule® to develop a Baby Bonus Expert System