Quotes from Users and the Press
GoOn Risk Consulting, Brazil
TeleCheque, Brazil
Belivia, Sweden
Diageo
AOL Europe
Arneg Group
Australian Tax Office
Hibernian Life & Pensions(Ireland)
Johnson & Johnson Consumer Products Company
Kroll OnTrack Legal Technologies
Microsoft New Zealand Ltd
PriceWaterhouseCoopers
Rockwell
Royal Navy
Swedish Defence Material Administration
Alexander Dennis
Adizes Institute, Brazil
ESPRIT Statlog project
Gartner Group
AI EXPERT, USA
CASE Trends
Intelligent Software Strategies, USA
Dialog Sweden
PC AI, USA
PC Week
GoOn Risk Consulting, Brazil
"We are looking to more than double our customer base year on year and we believe that we have a unique credit solution in Risk Pack and GATEWAY. Our rapid growth would not have been possible without the robustness of the XpertRule technology and the support provided by the XpertRule team."
Domingos Monteiro, CEO
TeleCheque, Brazil
"TeleCheque found in XpertRule the powerful functionalities required to give more flexibility to business users in authoring their risk rules and ensuring that their expertise is accurately deployed."
Wilson Fukushima, Principal Knowledge Engineering Consultant
Belivia, Sweden
"We are delighted to be working with XpertRule. There is a growing market for Tele-Interviewing in the Nordic countries, and this alliance enables us to provide a world-class service, tailored specifically for the Swedish market and products."
Niclas Nevenstam, CEO
Diageo
"The incidence of non-productive cask movements has plummeted from a high of around 50% to a negligible level of around 4% and our cask handling rates have almost doubled. The new technology enables staff to concentrate on what they want to achieve, rather than how they go about it. They can concentrate on the constraints that they wish to impose and get the system to do the leg work of finding the best scenario within those constraints. It means that the business can be driven by primary objectives."
T.H. Commercial Director
AOL Europe
"The business case for moving to XpertRule was primarily to consolidate AOL's knowledge authoring environment to make the authors more efficient. The XpertRule knowledge deployment strategy helped AOL to achieve a significant increase in the speed and scalability of the deployed support knowledge."
Rob Beves, Technical Director, Customer Service Technologies, AOL Europe
Arneg Group
"Following a thorough tool selection process, we chose the XpertRule eSales Configurator because of its very powerful knowledge creation and maintenance environment, which is very flexible and customizable."
"We had very high expectations of the XpertRule eSales Configurator, which it more than succeeded in meeting. As a result, we now have a very powerful and easy to use solution, which is allowing us to manage complexity, by efficiently automating the whole of our quote-to-order sales process."
"The XpertRule eSales Configurator allowed us to transform complex knowledge, long held by our individual experts, into a tangible 'corporate asset'. This is of real benefit to us."
Claudio Canepa, CIO, The Arneg Group
Australian Tax Office
"We have been using XpertRule to develop an expert system to assist in applying policy to requests from tax practitioners for additional time to lodge their client's income tax returns."
Mark Burt, Project Manager for Expert Systems, Australian Taxation Office
Hibernian Life & Pensions(Ireland)
"We used XpertRule software to help develop real BPR (Business Process Re-engineering) solutions in our new business processing areas. What began as a modest conceptual exercise has led us to develop new ways of processing life proposals and these methods now underpin a cost effective and service sensitive new business process."
E.M.B., Director of Business Change and Compliance
Johnson & Johnson Consumer Products Company
The Johnson & Johnson Consumer Products Company (J&J CPC) has completed a second year of successfully predicting market share goals using the XpertRule® Miner. According to a sales management spokesperson at the company - "the data mining and analysis support provided to J&J CPC by XpertRule Software predicted regional and individual account goals within 5% of an independently derived National Share Goal; this is a significant improvement over the techniques used previously. Johnson & Johnson personnel directly related to the project like the power and simplicity built into the Miner, and look forward to an ongoing effort to use the techniques for more of their product lines."
Kroll OnTrack Legal Technologies
"The 'Tree Miner' in XpertRule has automatic induction, making it very easy to discover rules and patterns in data. If this technique was applied, without any preconceived ideas or expected rules imposed, the data itself would show whether controls were being bypassed. For me, this type of technique makes computer audit an exciting place to be and really helps remove the drudgery of tick and bash audit techniques of the past."
Martin Baldock, Operations Director, Kroll OnTrack Legal Technologies
Microsoft New Zealand Limited.
"Microsoft Consulting Services believes in choosing the right tool for the job. On a recent government assignment we had to model complex and dynamic business rules, complex workflow and integrate seamlessly with Windows development tools such as Microsoft Visual Basic and Microsoft Visual C++. After evaluating a number of possible solutions we chose XpertRule to model the workflow and business rules for all the reasons listed above as well as its incredible ease of use and flexibility."
Michael Howard, Senior Consultant
PriceWaterhouseCoopers
"In line with our procedures on new software products, the software was sent to the PriceWaterhouseCoopers World Firm Technology Centre at Menlo Park, in California. We need to know that software products exist, to know that they are robust and to test the structure and consistency of the software. XpertRule's software was approved without reservation."
P.B.
Rockwell
"Upon completion of the XpertRule tutorial, the developer is adept enough to tackle a problem with any number of screens and complex logic. If necessary the tutorial and reference guide (200+ pages) provide more information. You may conclude that we're advocating abolishment of procedural language development and the immediate purchase of an expert system shell. This is hardly true. Procedural language environments are better suited for systems that do not require as much logic as they do data processing. Programs that do a large number of calculations and require very little control logic may be better suited for a procedural language development environment. Systems that have many IF-THEN statements with little or no nesting may also be included. It may not pose any problem for the developer to keep track of the statements and logic throughout an application.
However, if the application or system requires many IF-THEN statements and other control statements, then the expert system shell should be considered. You may be prevented from future headaches by choosing an environment that enables you to model and solve complex problems with a system that provides ease of development, maintainability, and understandability."
KK & AT , Rockwell - summary from "Expert Systems Vs. Procedural Language Development" article in PCAI
Royal Navy
"XpertRule performed exceptionally well. In spite of destruct-testing the software, KPMG just could not break XpertRule. This was backed by strong reference sites and a good fit to our requirements".
Commander A.R.
Swedish Defence Material Administration
"XpertRule provides a good fit to the problem and we have certainly not used all the product's functions. There is great potential for the use of this type of technology - beyond the peripheral applications that tend to attract attention. I think that people are a little bit scared - afraid that their expertise and knowledge is going to be removed. Our experience in using expert systems shows that the truth is quite the opposite. It is the commander who always remains in control of the combat unit."
B.L.
Alexander Dennis
"The eSales Configurator software is very user-friendly and easy to work with. The two-day training course made the overall principles and capabilities of the software clear, enabling work on our application to begin immediately. There were some hurdles to overcome, but with the support provided by XpertRule these issues were easily addressed. The eSales Configurator software has proved very flexible and effective for our application."
Robert Tanton, Product Engineer, Alexander Dennis Ltd
"The ease in which the XpertRule eSales Configurator application could integrate with our various other systems was another key factor for us."
Mike Kerslake, Engineering Manager, Alexander Dennis Ltd
Adizes Institute, Brazil
"Having evaluated products from 10 different vendors over 3 months, the Adizes Institute eventually chose XpertRule Knowledge Builder for the job."
ESPRIT Statlog project
"An important niche is occupied in the commercial sector of Machine Learning by the XpertRule family of packages developed by XpertRule Software Ltd. Facilities for large-scale data analysis are integrated with sophisticated support for structured induction... These and other features make this suite currently the most powerful and versatile facility available for industrial Machine Learning."
From the book by D.Michie, D.J.Spiegelhalter & C.C. Taylor produced at the end of the ESPRIT Statlog project, "Machine Learning, Neural and Statistical Classification"(Ellis Horwood Ltd)
Gartner Group
"XpertRule looks set to grow in the US based on past successes in Japan and Europe with its KBS and genetic algorithm tools."
AI EXPERT, USA
"This product makes it easier to extract information from the expert and create an efficient system. The package is a very tidy and professional tool. It installed and ran without a hitch on my system under both DOS with Windows and OS/2. The documentation is thorough and clear. The tutorial leads you through the system in a very nice way using a simple example. I can highly recommend XpertRule for developing knowledge bases that are either stand-alone routines or embedded processes."
CASE Trends
"In today's world of overweening software engineering architectures ('marketures') and grandiose development schemes, XpertRule stands as an example of a niche product that looks to solve a specific development task, and one it solves very well. XpertRule's task is to simplify the collection, structuring and presentation of complex business rules."
Intelligent Software Strategies, USA
"I've been wanting to review XpertRule for some time now because a lot of people have recommended it to me as a good tool for building Windows-based systems and because I keep seeing it used to develop successful applications. XpertRule provides a good development environment that facilitates knowledge acquisition, rapid prototyping and system development. In fact, its graphical knowledge acquisition features are so useful that developers might consider it as a rapid knowledge acquisition tool for conducting 'brainstorming' sessions, and for quickly capturing and structuring expert knowledge, converting it to executable form, and then immediately running it to check its accuracy during any stage of development. My favourite XpertRule feature is its truth table method whereby it can generate all the possible combinations for the attributes of a task. Other pluses are its documentation and online help. If you are shopping for a good tool for Windows development, you should definitely consider XpertRule."
Dialog Sweden
"Graphical overviews are extremely helpful, making it easier to cut and paste changes. While we looked at a number of other products, including shell systems, this is a feature that we did not find anywhere else."
L.L.
PC AI, USA
"The genetic algorithm features alone make this an excellent tool. As a knowledge acquisition aid, XpertRule offers logic representations that can capture the interest and active participation of experts. Communications features facilitate the incorporation of XpertRule into hybrid solutions under the Microsoft Windows platform. If you make your living building intelligent solutions, you should check out this multifaceted package."
PC WEEK
"This rock-solid package has been on the go for almost as long as the IBM PC but its new Windows version will make life far easier for the user. With a package which is largely designed to work in situations which will make life easier for relatively untutored staff, the ability to just point and click in such a visually attractive interface seems to me to be a big plus point."